Frequently Asked Questions
What should I expect?
Psychological services can assist you in breaking unhelpful thinking and behaviour patterns. Working with a psychologist can also help you navigate through struggles and challenges so that you can move forward in your life.
In your first session, you will be asked questions about your current situation, struggles, background history, personal goals and may be asked to complete some questionnaires. Gathering this information will help your psychologist formulate a treatment plan going forward that best suits your needs and responsivity. The psychologist will also discuss how therapy generally works and answer any questions you may have.
In subsequent sessions, your psychologist will work with you to help you achieve your therapy goals.
How many sessions will I need?
Psychological therapy typically and initially is based around 6 weekly sessions, but more or less sessions may be more appropriate for your needs. The total number and frequency of sessions varies by condition and treatment. Following the initial assessment session, your psychologist will discuss with you a treatment plan going forward based on your identified individual goals and levels of distress. Therapy takes a collaborative client-focused approach where you take an active role in determining how many sessions you need and how often you need them.
Do I need a referral?
A referral is not needed. However, if you wish to claim a rebate through Medicare for the psychological services, you will need a referral and Mental Health Care Plan from your GP or psychiatrist. Referrals can be directly and electronically sent via HealthLink (EDI: drtemler) or faxed to (02) 8211 5167.
DO YOU OFFER TELEHEALTH?
Yes, psychology sessions are available in person or online. Online therapy is conducted using secure APS approved video conferencing.
What are your fees?
The standard fee for psychological services is $200 for a 50-minute consultation. If you have a referral and a Mental Health Care Plan from your General Practitioner (GP) or a Psychiatrist, you can claim the Medicare rebate. Currently, the Medicare rebate is $92.50 per session with a registered psychologist. If you are eligible for Medicare rebate then your out of pocket expense (gap fee) is $107.50.You can access up to 10 Medicare rebated sessions per calendar year.
Private health fund rebates may apply. Please contact your private health fund provider to check your eligibility.
What if I am in a crisis?
Please note that our emails are not monitored 24/7. If you are in a
crisis or are distressed and need immediate assistance please call one of these 24/7 crisis
support services:
Lifeline – 13 11 14
NSW Mental Health Access Line – 1800 011 511
Beyond Blue – 1300 22 4636
Emergency Services – 000 (if your life is in danger)